Clue Software
Clue Software provides a SaaS platform for investigative case management, enabling organizations such as law enforcement, regulatory bodies, and corporate security teams to manage investigations, evidence, and intelligence in a centralized, auditable system. The software supports workflows for incident intake, case tracking, reporting, and collaboration to improve investigative efficiency and compliance. Revenue is generated through subscription licensing and related implementation and support services.
- VerticalSoftware
- Business Process Management
- Revenue
- $6.5M
- Employees
- 45
- Founded
- 2016
- Headquarters
- Londonderry County Borough, United Kingdom
What 13 Arbolus experts think of Clue Software
NPS scores are uniformly strong, ranging from 7 to 9. Renewal intent is high among most respondents, with robust stickiness—over 80% report using Clue for more than a year. Key positive themes include governance, compliance, and secure workflows. Noted gaps are on configurability, integration depth, and intelligence analytics. Customers recognize Clue as a business-critical platform, with a few expressing reservation about advanced analytics and bulk data handling. Overall Customer Sentiment: Positive
Who reviewed Clue Software
- C-Suite 58% (8)
- Director 8% (1)
- Manager 33% (4)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Clue Software.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
38 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 8
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 7
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 33 across 3 companies.
Praised
- Generative AI for Investigations
- AI-Driven Automation
- Advanced Analytics and Integration
- Compliance and Evidential Integrity
Criticised
- Limited Intelligence Capability
- Integration and Data Limitations
- Restricted Cross-Department Usage
- Loss of Compliance or Security
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 75% 4 answers
- 100% 1 answer
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Clue Software customers
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