Codestone Group
Codestone Group is a UK-based IT services and consulting provider that designs, implements, and manages cloud-based business systems, with a particular focus on SAP Business One, SAP Business ByDesign, and Microsoft technology stacks for mid-market organizations. The company offers end-to-end services including ERP implementation, managed cloud services, and ongoing support to help clients modernize their core business applications and infrastructure. It generates revenue through project-based consulting, software licensing and resale, and recurring managed services contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 1997
- Headquarters
- Christchurch, United Kingdom
What 9 Arbolus experts think of Codestone Group
NPS scores range between 6 and 10, with most experts giving 7-9, indicating generally positive sentiment but with few outright promoters. Renewal intent is predominantly "Not Sure" across the pool, including high spenders, signaling customer caution or a wait-and-see approach. Stickiness is moderate: several customers are in pilot stages, while others have a relationship extending over one year. Key positive feedback centers on integration, transparency, reliable delivery, and compliance expertise. Main concerns relate to global support capacity, long-term scalability, and deeper strategic alignment.Overall Customer Sentiment: Neutral to Positive
Who reviewed Codestone Group
- C-Suite 78% (7)
- Director 22% (2)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Codestone Group.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Mar 8
- Apr 8
- May 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -6 across 2 companies.
Praised
- Compliance and Regulated Industry Expertise
- Reliable and Responsive Delivery
- Strong End-to-End Transformation Offering
- Deeper Strategic Partnership
Criticised
- Lag in Innovation and Tech
- Failure to Meet SLAs or KPIs
- Pricing and Value Concerns
- Strategic Awareness and Integration
What customers say
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 29% 7 answers
- 0% 2 answers
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Codestone Group customers
Report
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