Collective Data

collectivedata.com · Cedar Rapids, United States of America

Collective Data provides fleet and asset management software that helps organizations track vehicles, equipment, inventory, work orders, and related data to improve maintenance, compliance, and operational efficiency. The company serves government agencies, utilities, transportation, and other asset-intensive organizations, generating revenue through licenses and subscriptions to its software platform and related services. Its solutions centralize asset information, reporting, and workflows to support data-driven decision making and cost control.

  • Asset Performance Management
  • IT Consulting & Implementation
Revenue
$6.0M
Employees
35
Founded
1997
Headquarters
Cedar Rapids, United States of America

What 7 Arbolus experts think of Collective Data

NPS scores among customers are mixed, with 29% reporting very high satisfaction (NPS 9), 29% middle-high (NPS 8), and 42% low to mid (NPS 5). Renewal intent is distributed evenly: 29% plan to renew, 29% do not plan to renew, and 42% are unsure. Customers span all stages from pilot to more than 1 year, with some offboarding activity. Key themes include varied satisfaction, significant evaluation or trial activity, and uncertainty around sustained adoption. Overall Customer Sentiment: Neutral

Who reviewed Collective Data

Total customers 7 5 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Manager 50% (4)
Operations Leader C-Suite NPS 8 Undecided
Other Generalist Not specified NPS 9 Will renew
Operations Leader Manager NPS 9 Not renewing

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Manager 0% 2 answers
  • Not specified 67% 3 answers
  • 9/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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