Cobblestone Software
CobbleStone Software provides contract lifecycle management (CLM) and eProcurement software that helps organizations automate the creation, negotiation, approval, and tracking of contracts and related purchasing workflows. Its cloud-based platform serves corporate, government, healthcare, and education customers, generating revenue through software licensing and subscriptions, implementation, and support services.
- Contract Lifecycle Management
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 1995
- Headquarters
- Princeton, United States of America
What 12 Arbolus experts think of Cobblestone Software
NPS scores are clustered in the 7–9 range for most users, with a high of 10 and a low of 3. Overall, 70% of responses are 7 or above. Renewal intent is mixed: 40% confirmed 'Yes', 40% 'Not Sure', and 10% 'No', with uncertainty concentrated among higher spenders. 80% of respondents report being in the post-implementation (>1 year) stage, suggesting platform stickiness, but there are clear signals of potential churn in select enterprise accounts.Overall Customer Sentiment: Positive
Who reviewed Cobblestone Software
- C-Suite 67% (8)
- Director 25% (3)
- Manager 8% (1)
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Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 4
- Detractors 4
Cumulative NPS by month
+3 over 6 months- Aug 4
- Dec 6
- Jan 7
- Apr 7
- Jun 7
- Jul 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 6 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 4 answers
- 67% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
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