CLUBESSENTIAL
Clubessential provides software and technology solutions for private clubs, golf clubs, and member-based organizations, offering tools for club management, member engagement, accounting, and operations. Its platform includes membership management, tee time and court reservations, point-of-sale, websites, and mobile apps to help clubs run day-to-day operations and communicate with members. The company generates revenue through subscription-based software licenses, implementation, and related services sold to clubs and hospitality organizations.
- Industry-Specific ERP
- Project & Work Management
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 250
- Founded
- 2002
- Headquarters
- Cincinnati, United States of America
What 9 Arbolus experts think of CLUBESSENTIAL
NPS scores in the dataset range from 4 to 9, with the majority (67%) scoring between 6 and 8. Renewal intent skews toward uncertainty or non-renewal among influencers, while users are less likely to indicate a clear stance. Most respondents are in the 'More Than 1 Year' implementation stage, showing good product stickiness. Key themes include moderate satisfaction and mild renewal risk, especially at higher spend tiers and among decision makers.Overall Customer Sentiment: Neutral
Who reviewed CLUBESSENTIAL
- C-Suite 89% (8)
- Director 11% (1)
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Sentiment
-33 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 4
- Detractors 4
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 7/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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