Walr Group, Ltd.
Walr Group, Ltd. is a market research technology and services company that provides a data collection and analysis platform for researchers, consultancies, and brands. It combines survey scripting, panel management, and reporting tools with managed services to deliver respondent sampling and insights projects. The company generates revenue through subscription access to its software and fees for project-based research operations and support services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2020
- Headquarters
- Londonderry County Borough, United Kingdom
What 13 Arbolus experts think of Walr Group, Ltd.
NPS scores are predominantly positive, with the majority of experts providing high marks and citing reliability and robust infrastructure as key strengths. Renewal intent is strong among high spenders and those deeply embedded in enterprise IT environments, while hesitation is more common among pilots and lower spend levels. Most users are in the mature or more than one year implementation stage, indicating substantial stickiness. The primary feedback themes emphasize infrastructure stability, but some experts note frustrations with administrative complexity and outdated interfaces.Overall Customer Sentiment: Positive
Who reviewed Walr Group, Ltd.
- C-Suite 67% (9)
- Director 17% (2)
- Manager 17% (2)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Walr Group, Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 4 months- Apr 7
- Jun 7
- Jul 7
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 15 across 1 companies.
Praised
- AI-Driven Management Platform
- Expanding to Smaller Organizations
- Simplified Administrative Experience
- Smooth Server Maintenance and Scaling
Criticised
- Integrated AI Competition
- Administrative Overhead
- Shift Toward Cloud Simplicity
- Manual Administrative Overhead
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 50% 6 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 5.7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Report
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