Watershed Technology, Inc. dba Watershed

watershed.com · San Francisco, United States of America

Watershed is a climate software company that provides a platform for enterprises to measure their greenhouse gas emissions, model reduction pathways, and manage carbon removal and offset purchases. Its tools aggregate data from business operations, supply chains, and financial systems to generate audit-ready carbon accounting and reporting aligned with regulatory and voluntary standards. Watershed generates revenue through subscriptions and related services for large and mid-market corporate customers seeking to manage climate and sustainability programs.

  • Business Intelligence & Dashboards
  • EHS & Sustainability Software
Revenue
$80.0M
Employees
450
Founded
2019
Headquarters
San Francisco, United States of America

What 14 Arbolus experts think of Watershed Technology, Inc. dba Watershed

NPS scores are broadly positive, with mean NPS of 7.6, but spread between 5 (detractor) and 9 (promoter). 29% are highly satisfied (NPS 9), and 28% fall below a neutral score. Renewal intent is mixed: just 1 respondent selected "Yes" versus 5 Not Sure and 1 No" among those disclosing spend and intent. Adoption and stickiness are strong: 67% have been live for >1 year, only 22% are at pilot stage. The data suggests positive sentiment on usage but greater proof of value is required to increase renewal confidence.Overall Customer Sentiment: Neutral-to-Positive

Who reviewed Watershed Technology, Inc. dba Watershed

Total customers 14 13 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 57% (8)
  • Director 29% (4)
  • Manager 14% (2)
Executive C-Suite NPS 7
Finance Analyst C-Suite NPS 9
Engineering Leader Director NPS 5 Undecided

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Sentiment

0 Net Promoter Score, from 14 scored reviews
  • Promoters 3
  • Passives 8
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Feb 7
  • Apr 7
  • May 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 16 across 6 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 11%
  • Will renew 1
  • Undecided 7
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 0% 4 answers
  • Manager 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 6.9/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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