Waze
Waze is a community-based GPS navigation app that crowdsources real-time traffic and road information from drivers to provide optimized driving directions and incident alerts. It serves individual drivers and mobility partners, generating revenue primarily through location-based advertising and partnerships with brands and transportation stakeholders.
- Revenue
- $200.0M
- Employees
- 650
- Founded
- 2008
- Headquarters
- Tel Aviv, Israel
What 10 Arbolus experts think of Waze
NPS distribution is strongly positive, with 71% of responses at 9 or above and no detractors. All disclosed renewal intents are affirmative, with long-term adoption (more than 1 year) accounting for 57% of responses, supporting customer stickiness. Pilot and under-one-year stages are present but less frequent. The main themes driving positive sentiment include reliability, long-term value, and strong user experience.Positive
Who reviewed Waze
- C-Suite 40% (4)
- Director 60% (6)
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Sentiment
50 Net Promoter Score, from 10 scored reviews- Promoters 6
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Feb 8
- Apr 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
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