Kentik

kentik.com · San Francisco, United States of America

Kentik provides a network observability and analytics platform that helps enterprises, cloud providers, and service providers monitor, troubleshoot, and optimize their networks across on‑premises and cloud environments. Its SaaS solution ingests large volumes of network telemetry to deliver real-time visibility, performance insights, and capacity planning. The company generates revenue through subscriptions to its cloud-based software and related services.

  • Observability & Monitoring
  • Cloud Infrastructure & Hosting
  • Data Integration & ETL
Revenue
$45.0M
Employees
220
Founded
2014
Headquarters
San Francisco, United States of America

What 21 Arbolus experts think of Kentik

21 customers have reviewed Kentik so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Kentik

Total customers 21 20 current · 1 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 70% (15)
  • Director 20% (4)
  • Manager 10% (2)
Engineering Leader C-Suite NPS 5
Strategy Leader C-Suite NPS 8 Not renewing
Executive C-Suite NPS 9 Will renew

Employer names and spend open once the report publishes.

Tell us when the Kentik report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

-14 Net Promoter Score, from 21 scored reviews
  • Promoters 4
  • Passives 10
  • Detractors 7

Cumulative NPS by month

+0 over 3 months
  • May 7
  • Jun 7
  • Sep 7

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 35 across 7 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 38% 8 answers
  • Director 100% 3 answers
  • 8/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Kentik customers

For people who use Kentik

Do you use Kentik at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 21 customers of Kentik have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.