Keysight Technologies

keysight.com · Santa Rosa, United States of America

Keysight Technologies is a global provider of electronic design and test solutions, offering hardware, software, and services used to design, simulate, measure, and validate electronic systems and networks. It serves customers in communications, aerospace and defense, automotive, semiconductor, and general electronics industries, generating revenue primarily through the sale of test and measurement instruments, design and automation software, and related support and consulting services.

  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$5.2B
Employees
15,500
Founded
2014
Headquarters
Santa Rosa, United States of America

What 15 Arbolus experts think of Keysight Technologies

NPS scores cluster strongly at the top end, with 67% of responses at 9 or 10, and only a minority at neutral (7-8). Every high-value account expresses intent to renew, and stickiness is validated by majority long-term adoption (>1 year). Pilot and recent implementations represent a small fraction. Satisfaction is highest among high spenders and long-term users. Overall Customer Sentiment: Positive

Who reviewed Keysight Technologies

Total customers 15 13 current · 2 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 67% (10)
  • Director 13% (2)
  • Manager 20% (3)
Founder C-Suite NPS 7
Revenue Executive C-Suite NPS 10 Will renew
Operations Leader C-Suite NPS 7 Will renew

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Sentiment

73 Net Promoter Score, from 15 scored reviews
  • Promoters 11
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Feb 9
  • Mar 9
  • Apr 9
  • May 9
  • Jun 9
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 73 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 9
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 5 answers
  • Director 100% 2 answers
  • Manager 100% 2 answers
  • 9.1/10 Average score from customers who will renew

For people who use Keysight Technologies

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