J.D. Power
J.D. Power is a data analytics and consumer intelligence company that provides surveys, benchmarks, and advisory services focused on customer satisfaction, product quality, and buyer behavior across industries such as automotive, financial services, insurance, and utilities. It collects and analyzes large-scale consumer and operational data to deliver syndicated studies, custom research, and performance analytics to enterprises. The company generates revenue through subscription-based data products, consulting engagements, and licensing of its rankings and awards for marketing use.
- Business Intelligence & Dashboards
- Marketing Analytics & Attribution
- IT Consulting & Implementation
- Revenue
- $900.0M
- Employees
- 3,000
- Founded
- 1968
- Headquarters
- Troy, United States of America
What 5 Arbolus experts think of J.D. Power
5 customers have reviewed J.D. Power so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed J.D. Power
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jan 9
- Jul 10
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
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