Kongsberg Digital
Kongsberg Digital is a Norwegian software and technology company that develops industrial digitalization solutions, including digital twins, simulation, and data infrastructure platforms for the energy, maritime, and utilities sectors. It provides SaaS products and related services that help asset-heavy industries optimize operations, improve safety, and reduce emissions. The company generates revenue through software licenses, subscriptions, and implementation and consulting services.
- IoT & Edge Platforms
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $150.0M
- Employees
- 900
- Founded
- 2016
- Headquarters
- Lysaker, Norway
What 23 Arbolus experts think of Kongsberg Digital
NPS distribution skews positive, with 8 out of 21 experts rating NPS at 9 or 10, especially among high spenders and those in the energy and maritime sectors. Renewal intent is strong in the 'more than 1 year' implementation group and among high spenders, but less sure among pilots and offboarding stages. Most report mature stickiness and adoption past the one-year mark. Key feedback themes are operational efficiency, domain expertise, strong digital twin capabilities, and some concerns around data integration, scalability, and flexibility of AI modules.Overall Customer Sentiment: Positive
Who reviewed Kongsberg Digital
- C-Suite 77% (18)
- Director 5% (1)
- Manager 18% (4)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about Kongsberg Digital.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 22 scored reviews- Promoters 10
- Passives 8
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Nov 8
- Mar 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.
Praised
- Digital Twin and Operational Impact
- Proven Results in Safety and Cost Avoidance
- Trusted Industry Expertise
- AI-Supported Insights for Decision Support
Criticised
- Slow AI Adoption Could Prompt Switch
- Competitive Switching on Usability
- Misalignment with Strategic Needs
- Limits in AI Ecosystem Integration
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 43% 14 answers
- 100% 1 answer
- 50% 2 answers
- 100% 1 answer
- 8.9/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Kongsberg Digital customers
Report
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