LatentView Analytics

latentview.com · Chennai, India

LatentView Analytics is a data analytics and digital consulting firm that helps enterprises use data, AI, and advanced analytics for marketing, risk, supply chain, and product decisions. The company provides services including data engineering, business intelligence, predictive modeling, and AI/ML solutions, primarily to large enterprises in sectors such as technology, financial services, consumer goods, and retail. It generates revenue through consulting engagements, managed analytics services, and analytics-led digital transformation projects.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • MLOps & ML Platforms
Revenue
$65.0M
Employees
1,200
Founded
2006
Headquarters
Chennai, India

What 9 Arbolus experts think of LatentView Analytics

NPS scores are generally high, with most responses between 7 and 9, indicating moderate to strong advocacy. Renewal intent is overwhelmingly positive, with 7 out of 9 experts explicitly indicating intent to renew, and only one expert (from a mid-spend account) signaling no intention to continue. Stickiness is also apparent: most respondents are post-implementation with more than a year of usage, while high-value customers initiated large-scale deployments within the past year. The main feedback themes center on platform innovation, self-service benefits, and a growing expectation for broader, deeper integrations and more actionable intelligence.Overall Customer Sentiment: Positive

Who reviewed LatentView Analytics

Total customers 9 8 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 78% (7)
  • Director 22% (2)
Data Leader C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 7 Will renew
Product Leader Director NPS 8 Will renew

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about LatentView Analytics.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+1 over 5 months
  • Jul 7
  • Feb 8
  • Apr 8
  • Jul 8
  • Aug 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 23 across 5 companies.

Praised

  • Expand Integration Ecosystem
  • Adopt Agentic Intelligence for Automation
  • Drive Wider Adoption Across Functions
  • Enables Self-Service Analytics at Scale

Criticised

  • Lack of Autonomous Actioning (Agentic Intelligence)
  • Integration Capabilities Lagging
  • Technology Evolves Rapidly
  • Integration Gaps May Drive Churn

What customers say

Enables Self-Service Analytics at Scale
“LatentView's InsightLens lets us deliver ad hoc insights and empower business teams to generate answers in real time instead of waiting weeks for dashboards.”
Drives Fast, Reliable Insights Across Functions
“With LatentView, we've been able to systematize supply chain performance dashboards that provide faster and more reliable insights for twelve functions.”
First-Mover Advantage in Conversational BI
“I consider LatentView to be one of the initial enterprise-scale providers delivering advanced self-service insight generation; this really sets them apart.”

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • Director 100% 2 answers
  • 7.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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