Sigmoid

sigmoid.com · San Francisco, United States of America

Sigmoid is a data engineering and AI solutions company that helps enterprises build and operate large-scale data platforms, real-time analytics, and machine learning applications. It offers consulting, implementation, and managed services around modern data stacks, cloud data platforms, and AI/ML use cases for industries such as CPG, retail, and technology. The company generates revenue through project-based engagements and ongoing managed services contracts.

  • IT Consulting & Implementation
  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$45.0M
Employees
450
Founded
2013
Headquarters
San Francisco, United States of America

What 13 Arbolus experts think of Sigmoid

NPS scores cluster between 6 and 9, with the majority expressing positive but not unqualified advocacy. Renewal intent is mixed, with higher commitment among mature, high-spend clients and hesitance from those in pilot or early adoption. Most experts are in the MoreThan1Year implementation stage, engaging on complex analytics use cases. Key themes are technical strength, ROI delivery, and flexibility, but concerns remain on pricing transparency and project management responsiveness. Overall Customer Sentiment: Positive

Who reviewed Sigmoid

Total customers 13 10 current · 3 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 77% (10)
  • Director 23% (3)
Operations Leader C-Suite NPS 8 Undecided
Data Leader C-Suite NPS 7 Undecided
Data Leader Director NPS 8 Will renew

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about Sigmoid.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

23 Net Promoter Score, from 13 scored reviews
  • Promoters 3
  • Passives 10
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Jan 9
  • Feb 8
  • Jul 8
  • Dec 8
  • Jan 8
  • Feb 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 62 across 2 companies.

Praised

  • Scalable Platform and Interoperability
  • Technical Capability and Knowledge
  • Business Impact and ROI
  • Further Managed Service Automation

Criticised

  • Speed and Project Management
  • Resource Quality Consistency
  • Pricing and Contract Flexibility
  • Price Competition

What customers say

Scalable Platform and Interoperability
“In terms of cloud compatibility and scalability, Sigmoid is robust and interoperable, adaptable to other divisions, with strong AI expertise and value compared to larger consultancies.”
Technical Capability and Knowledge
“I was highly satisfied with Sigmoid’s engagement management, speed of response, and depth of knowledge, especially from their senior leadership and subject matter experts.”
Business Impact and ROI
“Sigmoid’s solutions enabled us to save associate hours and generate significant margin improvements by identifying cost-saving substitutions not previously considered.”

Renewal intent

Plan to renew 46%
  • Will renew 6
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 30% 10 answers
  • Director 100% 3 answers
  • 8.3/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers

Top alternatives

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