Silverline
Silverline is an Indian IT services and consulting firm that provides custom software development, digital transformation, and technology outsourcing services to enterprise and mid-market clients. The company typically works on application development, systems integration, and maintenance projects across various industries, generating revenue through project-based engagements and long-term managed services contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $8.0M
- Employees
- 250
- Founded
- 2012
- Headquarters
- Bengaluru, India
What 9 Arbolus experts think of Silverline
NPS scores span from 6 (low) to 10 (high), with a majority of insights falling at or above 8. Renewal intent is more ambiguous: 30% report intent to renew, 40% are not sure, and 30% state no intent to renew. Implementation stages are mixed, with both pilot and mature deployments present in high spend brackets. Key recurring themes are uncertainty around renewal among mid-level spenders, and positive sentiment tied closely to very high spend and recent implementations. Overall Customer Sentiment: Neutral
Who reviewed Silverline
- C-Suite 44% (4)
- Director 44% (4)
- Manager 11% (1)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Oct 8
- Jan 8
- Feb 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 3 answers
- 50% 4 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
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