Simon-Kucher
Simon-Kucher is a global management consulting firm specializing in commercial strategy, pricing, sales, and marketing, helping companies optimize revenue and profitability across industries. It generates revenue through consulting projects, advisory services, and related strategic initiatives for corporate and private equity clients.
- IT Consulting & Implementation
- Revenue
- $650.0M
- Employees
- 2,200
- Founded
- 1985
- Headquarters
- Düsseldorf-Pempelfort, Germany
What 7 Arbolus experts think of Simon-Kucher
NPS distribution is positively skewed with 50% of scores at 9 or 10, indicating high satisfaction among high spend and advanced-stage customers. Another 33% report NPS in the neutral range (6–7), generally correlating with pilot or early-stage users. Renewal intent is also split: 33% intend to renew, 33% are unsure, and 17% do not intend to renew. Stickiness is high among accounts with more than 1 year of implementation (accounting for 50% of responses), whose sentiment and renewal intent are generally stronger. Key themes include a clear divide in sentiment along spend and implementation maturity.Overall Customer Sentiment: Positive
Who reviewed Simon-Kucher
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 2
- Detractors 2
Cumulative NPS by month
-2 over 6 months- Aug 10
- Jan 9
- Mar 8
- Apr 8
- May 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 14 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 6 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Simon-Kucher customers
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