L.E.K. Consulting
L.E.K. Consulting is a global management consulting firm that advises corporate and private equity clients on strategy, mergers and acquisitions, performance improvement, and market entry across multiple industries. The firm generates revenue through project-based consulting engagements, including commercial due diligence, growth strategy, and operational optimization. It serves large enterprises, mid-market companies, and investors worldwide from offices across the Americas, Europe, and Asia-Pacific.
- IT Consulting & Implementation
- Revenue
- $750.0M
- Employees
- 2,000
- Founded
- 1983
- Headquarters
- Boston, United States of America
What 20 Arbolus experts think of L.E.K. Consulting
NPS scores are skewed towards positive, with 36% Promoters (NPS 9-10), 32% Passives (NPS 7–8), and 32% Detractors (NPS 0–6). 55% report definite renewal intent, 35% are unsure, and 10% indicate no intent to renew. Stickiness is high among long-term clients (>1 year implementation), particularly in major accounts with above average spend and high NPS. Uncertainty is concentrated among clients in the mid-spend bracket. Overall Customer Sentiment: Positive
Who reviewed L.E.K. Consulting
- C-Suite 60% (12)
- Director 40% (8)
Employer names and spend open once the report publishes.
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Sentiment
15 Net Promoter Score, from 20 scored reviews- Promoters 8
- Passives 7
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Feb 7
- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 15 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 41%Plan to renew, by seniority
- 33% 9 answers
- 50% 8 answers
- 8.9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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