Lash Group
Lash Group, a part of AmerisourceBergen/CBRE Group’s pharma services segment, provides patient support, reimbursement, and hub services for pharmaceutical and biotech manufacturers, helping patients access and adhere to specialty therapies while supporting providers and payers with program administration and logistics. The company designs and operates patient access programs, copay assistance, nurse support, and related services on an outsourced basis for life sciences clients.
- Revenue
- $900.0M
- Employees
- 7,000
- Founded
- 1986
- Headquarters
- Charlotte Harbor, United States of America
What 9 Arbolus experts think of Lash Group
NPS distribution ranges from 3 to 9, with two high scores (9, positive), three moderate scores (6–7), and three low scores (3–4), indicating a mixed sentiment profile. Renewal intent data is sparse, but of those who responded, 50% indicated uncertainty and one expressed intent to renew. A majority of customers are in the MoreThan1Year implementation stage, with only one respondent in OffBoarding. Key themes include stable adoption among high spenders but variable NPS among Users. Overall Customer Sentiment: Neutral
Who reviewed Lash Group
- C-Suite 78% (7)
- Director 22% (2)
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Sentiment
-22 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 3
- Detractors 4
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
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