Limbach Company
Limbach Company is a mechanical, electrical, plumbing, and building systems contractor that provides design-build, installation, and maintenance services for commercial, institutional, and industrial facilities across the United States. The company serves sectors such as healthcare, education, data centers, and manufacturing, generating revenue through construction projects, retrofit work, and ongoing service contracts. It also offers energy and performance contracting and facilities management support for complex building environments.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $520.0M
- Employees
- 1,700
- Founded
- 1901
- Headquarters
- Pittsburgh, United States of America
What 8 Arbolus experts think of Limbach Company
NPS responses range from 5 to 10, with the majority in the 7-9 bracket, indicating moderate satisfaction. However, renewal intent data reveals elevated risk, with one 'Not Sure' and two 'No' responses among those specifying intent. Stickiness is mixed, with most customers having used the solution for more than 1 year, but at least one in the offboarding stage and another in pilot. Key themes include uncertainty regarding long-term value and a lack of fully convinced promoters.Overall Customer Sentiment: Neutral
Who reviewed Limbach Company
- C-Suite 75% (6)
- Director 25% (2)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 5
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 1 answer
- 5/10 Average score from undecided customers
- 8.5/10 Average score from customers not renewing
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