SLK SOFTWARE

SLK Software · Bengaluru, India

SLK Software is a global IT services and consulting firm that provides application development, maintenance, digital transformation, and business process services to enterprises, with a particular focus on banking, financial services, manufacturing, and insurance clients. The company helps customers modernize legacy systems, implement data and cloud platforms, and optimize operations through technology and automation. It generates revenue through long-term outsourcing contracts, project-based consulting, and managed services engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$350.0M
Employees
7,000
Founded
2000
Headquarters
Bengaluru, India

What 18 Arbolus experts think of SLK SOFTWARE

The NPS distribution is concentrated in the 7–8 range, with one detractor at 4. Most customers (approximately 88%) indicate Not Sure for renewal intent, with two responses signaling a Yes and one a No. Stickiness is moderately high, with the majority reporting implementation stages of More Than 1 Year, suggesting established deployments.Overall Customer Sentiment: Neutral

Who reviewed SLK SOFTWARE

Total customers 18 18 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 94% (17)
  • Manager 6% (1)
Strategy Leader C-Suite NPS 8 Undecided
Strategy Leader C-Suite NPS 7 Undecided
Operations Partner Manager NPS 4 Not renewing

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Sentiment

-5 Net Promoter Score, from 18 scored reviews
  • Promoters 0
  • Passives 17
  • Detractors 1

Cumulative NPS by month

+3 over 4 months
  • Oct 4
  • Dec 7
  • Jan 7
  • Jun 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -5 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 11%
  • Will renew 2
  • Undecided 15
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 12% 17 answers
  • Manager 0% 1 answer
  • 7.5/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

For people who use SLK SOFTWARE

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