LANSWEEPER
Lansweeper provides IT asset management software that automatically discovers, inventories, and maps hardware, software, and users across on‑premises, cloud, and hybrid environments for organizations of all sizes. Its platform is used by IT, security, and operations teams to maintain an accurate technology asset inventory, support compliance, and optimize IT operations, sold primarily via subscriptions and licenses. The company serves enterprises, mid-market businesses, and managed service providers globally through direct and partner channels.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2004
- Headquarters
- Dendermonde, Belgium
What 85 Arbolus experts think of LANSWEEPER
NPS is predominantly high (75% scoring 8–10), with especially strong sentiment from large and regulated organizations. Over 80% express intent to renew, citing Lansweeper’s reliability for automated discovery, audit reporting, and compliance. Stickiness data shows most customers have used the platform for over 1 year; key themes are rapid deployment, ease of integration, and tangible value in compliance and risk reduction. Occasional detractors point out limitations for advanced workflow automation or complex cloud-native environments, but positive sentiment prevails overall.Overall Customer Sentiment: Positive
Who reviewed LANSWEEPER
- C-Suite 61% (52)
- Director 21% (18)
- Manager 18% (15)
Employer names and spend open in the full report, along with the other 82 customers.
Everything 85 customers told us about LANSWEEPER.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
45 Net Promoter Score, from 85 scored reviews- Promoters 48
- Passives 28
- Detractors 9
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 18 reviews, accumulated up to each month. Category median 37 across 18 companies.
Praised
- Deeper Cloud Coverage
- AI-Driven Asset Intelligence
- Unified Discovery and Remediation
- Audit-Ready Compliance Reporting
Criticised
- No Native Remediation
- Cloud and Ephemeral Asset Limitations
- Complex Reporting Customization
- Support Responsiveness
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 65% 34 answers
- 67% 12 answers
- 75% 4 answers
- 100% 4 answers
- 8.7/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by LANSWEEPER customers
Report
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