HiddenLayer

hiddenlayer.com · Austin, United States of America

HiddenLayer is a cybersecurity company that provides a platform to detect, monitor, and respond to attacks targeting machine learning models and AI infrastructure. Its solutions help enterprises secure AI assets against data poisoning, model theft, and adversarial manipulation by integrating with existing security operations. The company generates revenue through subscriptions to its AI security platform and related professional services for large organizations deploying AI in production.

  • Application & Code Security
  • Security Operations (SIEM/SOAR)
Revenue
$8.0M
Employees
70
Founded
2022
Headquarters
Austin, United States of America

What 5 Arbolus experts think of HiddenLayer

NPS distribution is strongly positive with 60% of respondents rating 9 and another 20% rating 10. One high spender demonstrated strong renewal intent (100% of disclosed high spenders). Implementation stage data shows 60% with less than one year of usage and 40% more than one year, indicating relatively recent adoption and early customer lifecycle. Key themes include high satisfaction among both high and mid spenders, cautious renewal intent among moderate spend customers, and a positive sentiment from users in both short and longer-term implementations.Overall Customer Sentiment: Positive

Who reviewed HiddenLayer

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Engineering Executive C-Suite NPS 9
Executive C-Suite NPS 9 Undecided
Generalist Executive C-Suite NPS 9

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Sentiment

80 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Apr 8
  • May 9
  • Jun 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 66 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 10/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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