Independent Governance Group

weareigg.com · Londonderry County Borough, United Kingdom

Independent Governance Group is a UK-based professional services firm that provides independent trusteeship, governance, and board advisory services to pension schemes and other institutional investors. It supports defined benefit and defined contribution schemes with governance oversight, risk management, and regulatory compliance, generating revenue through retainer and project-based advisory fees. The firm works with pension scheme sponsors, trustees, and fiduciary managers across the UK market.

  • IT Consulting & Implementation
Revenue
$35.0M
Employees
150
Founded
2023
Headquarters
Londonderry County Borough, United Kingdom

What 5 Arbolus experts think of Independent Governance Group

NPS scores are distributed as follows: 1 negative (4), 2 neutral (7–8), and 1 positive (9). Among experts with defined renewal intent, 25% intend to renew, 25% do not intend to renew, and 50% are unsure. Most customers have implemented IGG for over a year and show steady, but mixed, sentiment towards renewal. Long-term users exhibit higher satisfaction and renewal intent, while new or uncertain users show more indecision.Overall Customer Sentiment: Neutral

Who reviewed Independent Governance Group

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
Operations Manager Manager NPS 8 Undecided
People Manager C-Suite NPS 7 Not renewing
Not specified C-Suite NPS 8 Undecided

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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