InstantID
InstantID is a LexisNexis Risk Solutions product that provides real-time identity verification and authentication by validating consumer-provided information against extensive public records and proprietary data sources. It is used by financial institutions, insurers, telecoms, and other regulated businesses to confirm identities, reduce fraud, and support compliance workflows at account opening and other key transactions. The solution is typically licensed as a SaaS and data service, integrated via APIs or platforms into customer onboarding and risk management systems.
- Fraud Detection & Prevention
- Identity & Access Management
- Revenue
- $2.8B
- Employees
- 10,000
- Founded
- 1997
- Headquarters
- Alpharetta, United States of America
What 5 Arbolus experts think of InstantID
NPS scores across the insight pool are positive, with 2 out of 5 respondents rating InstantID at 9, and two others rating it at 8 or 7. 60% have a definitive intent to renew, while 40% remain unsure. Stickiness is strong, as 80% of experts report using InstantID for more than one year. The key themes from quantitative data are consistent satisfaction among higher spenders and influencers, with uncertainty appearing mainly among user roles and pilot-stage implementations.Overall Customer Sentiment: Positive
Who reviewed InstantID
- C-Suite 40% (2)
- Director 60% (3)
Employer names and spend open once the report publishes.
Tell us when the InstantID report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 2 answers
- 67% 3 answers
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use InstantID
Do you use InstantID at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of InstantID have already contributed
Takes a few minutes. Your identity stays anonymous.