Intelex Technologies ULC

intelex.com · Toronto, Canada

Intelex Technologies is a software company that provides cloud-based environmental, health, safety (EHS) and quality management solutions to industrial and enterprise customers. Its platform helps organizations manage compliance, risk, audits, incidents, and performance reporting across EHS and quality programs. Intelex generates revenue through subscription licensing, implementation, and related professional services.

  • EHS & Sustainability Software
  • Business Intelligence & Dashboards
Revenue
$90.0M
Employees
550
Founded
1992
Headquarters
Toronto, Canada

What 9 Arbolus experts think of Intelex Technologies ULC

NPS scores display a distribution ranging from 2 to 10, with Promoters appearing among Users and Detractors among Influencers. Renewal intent is split: one high spender (>$1M) reports non-renewal, while another high spender ($150K) with a strong NPS plans to renew; an Influencer in a pilot phase expresses uncertainty. Stickiness is evident, with 87.5% of responses reporting implementation of more than 1 year. Emerging themes include stronger satisfaction in operational roles, longer deployments leading to ongoing engagement, and renewal uncertainties more prominent among Influencers.Overall Customer Sentiment: Neutral

Who reviewed Intelex Technologies ULC

Total customers 9 9 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 78% (7)
  • Manager 22% (2)
Operations Manager C-Suite NPS 7 Will renew
Strategy Leader C-Suite NPS 7
Engineering Leader C-Suite NPS 10

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Sentiment

0 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Manager 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 2/10 Average score from undecided customers
  • 7.5/10 Average score from customers not renewing

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