Integrity360
Integrity360 is a cybersecurity services provider that delivers managed security, consulting, and incident response services to enterprises and public sector organizations across Europe. The company designs, implements, and manages security architectures, including SOC and managed detection and response, to help clients prevent, detect, and respond to cyber threats. It generates revenue through recurring managed security contracts, professional services engagements, and resale of security technologies from vendor partners.
- Cybersecurity Services
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 500
- Founded
- 2005
- Headquarters
- Dublin, Ireland
What 15 Arbolus experts think of Integrity360
NPS scores range from 6 to 10, with the majority reporting 8 or higher, indicating overall positive sentiment. All experts with renewal intent data expressed a likelihood to renew—none reported probable churn. Most users are in the 'MoreThan1Year' stage, suggesting established usage and stickiness, though one instance of offboarding is noted. Key positive feedback themes are centered on responsiveness, expertise, and strong outcomes in managed security delivery. Only minor issues, such as price sensitivity and integration capabilities, were highlighted as negatives.Overall Customer Sentiment: Positive
Who reviewed Integrity360
- C-Suite 60% (9)
- Director 13% (2)
- Manager 27% (4)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Integrity360.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
46 Net Promoter Score, from 15 scored reviews- Promoters 9
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 9
- May 9
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 50 across 2 companies.
Praised
- Professionalism and End-to-End Service Delivery
- Client-Adaptable Service Model
- Operational Expertise and Responsiveness
- Vendor Consolidation for Operational Efficiency
Criticised
- Service Quality and Scalability Risks
- Competitive Pressure from Leading MSSPs
- Trust and Security Incident Risk
- Advanced Automation and Integration Limitations
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 57% 7 answers
- 100% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Integrity360 customers
Report
More in Consulting & Professional Services and Security & Compliance
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