inventorybase

inventorybase.com · Nottingham, United Kingdom

InventoryBase is a UK-based software company that provides cloud-based property inspection and reporting software for letting agents, inventory clerks, property managers, and estate agencies. Its platform enables users to create, manage, and share detailed inventories, check-ins, check-outs, and inspection reports via web and mobile applications, with workflow, scheduling, and client collaboration tools. The company generates revenue through subscriptions and usage-based fees for its SaaS platform and related services.

  • Property Management Software
  • Field Service Management
  • Project & Work Management
Revenue
$3.5M
Employees
35
Founded
2012
Headquarters
Nottingham, United Kingdom

What 5 Arbolus experts think of inventorybase

NPS scores cluster at 7-9, indicating positive sentiment with no extreme detractors. 40% show certain renewal intent, 20% are unsure, and 40% are missing data. Stickiness is high, with 80% of customers using the platform for more than one year. The main uptake driver is operational efficiency, while uncertainty on high-spend renewals highlights areas for improvement.Positive

Who reviewed inventorybase

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Operations Manager C-Suite NPS 8
Executive Director NPS 7 Will renew
Executive C-Suite NPS 7 Undecided

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use inventorybase

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