iPoint-systems gmbh
iPoint-systems gmbh provides software and services for product compliance, sustainability, and lifecycle assessment, helping manufacturers manage environmental, social, and regulatory data across their supply chains. Its platforms support compliance with regulations such as REACH, RoHS, and conflict minerals reporting, and enable customers to analyze product footprints and ESG performance. The company generates revenue through software licenses, SaaS subscriptions, and related consulting and implementation services.
- Business Process Management
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2001
- Headquarters
- Reutlingen, Germany
What 5 Arbolus experts think of iPoint-systems gmbh
NPS distribution is positively skewed, with 60% of responses at NPS 9, one at NPS 7, and one lower score (NPS 5), aligning with overall high spend and positive renewal intent for key segments. 60% of respondents indicate a clear intent to renew, while one respondent signals non-renewal and another is associated with offboarding, indicating possible churn risk in specific verticals. Stickiness is highest in customers with long-term adoption (more than one year), all of whom report high spend and high NPS. The prevailing sentiment, supported by high NPS and renewal intent from most Users and Influencers, points to overall strong satisfaction within core customer segments.Overall Customer Sentiment: Positive
Who reviewed iPoint-systems gmbh
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Mar 9
- Dec 9
- Jan 9
- Feb 8
- Apr 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
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