iSAMS Ltd.

isams.com · Towcester, United Kingdom

iSAMS Ltd. develops and provides a cloud-based management information system (MIS) for schools, with a particular focus on independent and international schools. Its platform centralizes academic, administrative, finance, and communication functions to help schools manage student data, timetables, admissions, reporting, and parent engagement. The company generates revenue through software licensing and subscription fees, along with related implementation and support services.

  • Mid-Market & SMB ERP
  • IT Consulting & Implementation
Revenue
$35.0M
Employees
250
Founded
2005
Headquarters
Towcester, United Kingdom

What 20 Arbolus experts think of iSAMS Ltd.

The reported NPS distribution is mainly in the 7–9 range, with only one outlier at 3. Most high spenders rate NPS at 8 or above. 100% of those reporting renewal intent intend to renew, all with more than 1 year of usage. Implementation is overwhelmingly at the more than 1 year stage, reflecting mature and embedded use of the product. Data patterns highlight satisfaction among both influencers and users, especially when solutions are deeply integrated.Overall Customer Sentiment: Positive

Who reviewed iSAMS Ltd.

Total customers 20 20 current · 0 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 75% (15)
  • Director 15% (3)
  • Manager 10% (2)
Operations Leader C-Suite NPS 5
People Leader C-Suite NPS 5
Other Generalist C-Suite NPS 8 Will renew

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Sentiment

5 Net Promoter Score, from 20 scored reviews
  • Promoters 5
  • Passives 11
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 8
  • Jun 8
  • Jul 8
  • Aug 7
  • Sep 7

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 26 across 7 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 8
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 7 answers
  • Director 100% 1 answer
  • 8.6/10 Average score from customers who will renew

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