Arbolus Intelligence

Itsperfect

itsperfect.io · Baarn, Netherlands

Itsperfect provides cloud-based ERP and order management software tailored for fashion and apparel brands, covering product lifecycle management, sales, purchasing, logistics, and integrations with e‑commerce and retail channels. The platform helps mid-sized fashion companies manage collections, inventory, and production while connecting with agents, retailers, and online stores. It generates revenue through subscription licensing and related implementation services.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Listed in
Revenue
$4.5M
Employees
45
Founded
2013
Headquarters
Baarn, Netherlands

What 7 Arbolus experts think of Itsperfect

NPS scores are highly positive, concentrated at 8–9 from all surveyed users. Renewal intent is uniformly strong with no signals of churn, particularly among high spenders. Stickiness is very high as all customers are well beyond the one-year mark and cite the system as core infrastructure. Main expert feedback themes include unified workflows, industry-specific features, reliable support, but requests for enhanced reporting and AI-powered automation. Overall Customer Sentiment: Positive.

Who reviewed Itsperfect

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 43% (3)
Finance Leader Director NPS 8 Submitted Jun 2026
Marketing Partner Director NPS 8 Submitted Apr 2026
Executive C-Suite NPS 9 Submitted Feb 2026

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Itsperfect.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Feb 9
  • Apr 9
  • Jun 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Praised

  • Mobile and app-based system expansion
  • Expand AI-powered workflow automation
  • Predictive analytics for stock and demand
  • Role-specific, industry-driven features

Criticised

  • Reporting and analytics limitations
  • Manual workflows and limited automation
  • User interface can feel dated
  • Price sensitivity and cost escalation risk

What customers say

Role-specific, industry-driven features
“The system is tailored to apparel brands, supporting everything from collection planning to order management and customer workflows in one place.”
Cost-effective and accessible platform
“Itsperfect is cost-effective and not too complex, while supporting all our core processes very well for an omnichannel business.”
Centralized omnichannel management
“I can manage wholesale, retail, and online sales from one platform, making our operations much more efficient and aligned with our business needs.”

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 9/10 Average score from customers who will renew

Report

Customer Report - Aug 2026 Aug 2026 7 + 0

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