JBL
JBL Trinity Group is a UK-based recruitment and talent solutions firm specializing in placing professionals across sectors such as technology, finance, and professional services, working with both employers and candidates on permanent and contract roles. The company generates revenue through recruitment fees and talent advisory services.
- IT Staffing & Talent Services
- Revenue
- $6.0M
- Employees
- 25
- Founded
- 2010
- Headquarters
- Londonderry County Borough, United Kingdom
What 5 Arbolus experts think of JBL
NPS scores indicate a predominantly positive distribution: 40% report scores of 10, 20% give 8, and another 20% report 7. One outlier with a 3 score is less satisfied, possibly tied to early implementation. Renewal intent is clear and positive from high spenders with long tenure. Implementation data shows the majority of users have >1 year or less than a year of usage. Key themes include high satisfaction from established users, with some uncertainty among more recent adopters.Overall Customer Sentiment: Positive
Who reviewed JBL
- C-Suite 25% (1)
- Director 25% (1)
- Manager 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+5 over 3 months- Mar 3
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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