Jisr

jisr.net · Riyadh, Saudi Arabia

Jisr is a Saudi-based HR and payroll software company that provides a cloud platform for managing employee records, attendance, payroll, and government compliance for businesses in the Middle East. Its system centralizes core HR processes such as onboarding, leave management, and benefits administration, and integrates with local regulations and banking systems. The company generates revenue through subscriptions and related implementation and support services for corporate clients.

  • HRIS & Core HR
  • Payroll
  • Workforce Management & Scheduling
Revenue
$15.0M
Employees
250
Founded
2016
Headquarters
Riyadh, Saudi Arabia

What 14 Arbolus experts think of Jisr

NPS scores are mostly high: the majority are 8 or above, with several perfect 10s, indicating strong satisfaction. Renewal intent is predominantly positive, with >75% of experts specifically stating intent to renew and only a small minority uncertain or negative. Most customers have been live for more than one year, signaling strong stickiness. Expert themes include: best-in-market HR/payroll for KSA, ease of use, responsive support, and significant operational improvements. Minor gaps are noted in advanced analytics and integration. Overall Customer Sentiment: Positive

Who reviewed Jisr

Total customers 14 11 current · 3 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 79% (11)
  • Director 21% (3)
Not specified C-Suite NPS 9 Undecided
People Ops C-Suite NPS 8 Will renew
Operations Leader C-Suite NPS 7 Will renew

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about Jisr.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 14 scored reviews
  • Promoters 7
  • Passives 7
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Nov 9
  • Mar 9
  • Apr 9
  • Jun 9
  • Aug 9
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.

Praised

  • Excellent Customer Support and Usability
  • Best Market Fit for KSA HR and Payroll
  • Comprehensive Automation and Compliance
  • Increased Budget Allocation

Criticised

  • Integration with Other Systems
  • Common System Errors
  • Advanced Analytics and Complex Workflows
  • ERP System Replacement

What customers say

Excellent Customer Support and Usability
“The system stands out because of its ease of use and strong technical support.”
Best Market Fit for KSA HR and Payroll
“It is the best system I have found in Saudi Arabia for local HR and payroll needs.”
Comprehensive Automation and Compliance
“Jisr helps us automate HR processes in Saudi Arabia, fully meeting our requirements for local regulations.”

Renewal intent

Plan to renew 75%
  • Will renew 9
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 10 answers
  • Director 50% 2 answers
  • 8.6/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by Jisr customers

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