Keka
Keka is an HR and payroll software company that provides a cloud-based platform for small and mid-sized businesses to manage core HR, attendance, leave, payroll, performance, and employee engagement. The company primarily serves organizations in India and other emerging markets, offering subscription-based SaaS tools that replace manual HR processes. Revenue is generated through recurring license fees and add-on modules for advanced HR and workforce management capabilities.
- HRIS & Core HR
- Payroll
- Workforce Management & Scheduling
- Revenue
- $15.0M
- Employees
- 600
- Founded
- 2015
- Headquarters
- India
What 7 Arbolus experts think of Keka
NPS distribution is predominately high: 60% score NPS 9 or 10, 20% score NPS 8, with a single detractor (NPS 4, 20%). Renewal intent is 100% positive among respondents with spend data, all of whom are influencers. Stickiness trends are strong: 60% have more than one year on platform, 40% less than one year. Key themes include high satisfaction among high spenders, stronger sentiment from decision makers, and consistent renewal alignment. Overall Customer Sentiment: Positive
Who reviewed Keka
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 1
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Mar 8
- Jun 9
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 28 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from customers not renewing
Top alternatives
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