Arbolus Intelligence

GREYTHR

greythr.com · Bengaluru, India

greytHR is a cloud-based HR and payroll software platform that provides small and mid-sized businesses with tools for employee data management, leave and attendance tracking, payroll processing, and statutory compliance, primarily in India and the Middle East. The company generates revenue through subscription-based SaaS plans sold directly to businesses. Its platform is used by HR teams and business owners to automate routine HR operations and ensure accurate, compliant payroll runs.

  • Payroll
  • HRIS & Core HR
  • Workforce Management & Scheduling
Listed in
Revenue
$12.0M
Employees
450
Founded
1994
Headquarters
Bengaluru, India

What 27 Arbolus experts think of GREYTHR

NPS scores are strongly positive, with 70% of users providing 9 or above and only isolated detractors. Renewal intent is highest among large and mid-sized customers, particularly those with established implementation (>1 year). Stickiness is reinforced among high spenders and operational leaders. Key expert themes cite reliability, strong compliance, and easy usability as drivers of satisfaction, while areas called out for improvement are advanced analytics, deeper integration, and global payroll features.Overall Customer Sentiment: Positive

Who reviewed GREYTHR

Total customers 27 24 current · 3 former
Reviews growth +24 in six months
Seniority of respondents
  • C-Suite 57% (15)
  • Director 30% (8)
  • Manager 13% (4)
Generalist Manager Director NPS 5 Submitted May 2026
People Leader C-Suite NPS 6 Will renew Submitted Nov 2025
Strategy Leader C-Suite NPS 10 Will renew Submitted Jul 2026

Employer names and spend open in the full report, along with the other 24 customers.

Everything 27 customers told us about GREYTHR.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

29 Net Promoter Score, from 27 scored reviews
  • Promoters 14
  • Passives 7
  • Detractors 6

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 11 reviews, accumulated up to each month. Category median 25 across 11 companies.

Praised

  • Stable Performance and Ease of Use
  • Business-Critical Platform for SMBs
  • Strong Payroll and Compliance Automation
  • Global Payroll and Localization

Criticised

  • Manual Workflows and Scalability
  • Integration and Flexibility Competition
  • Advanced Analytics and Automation Threat
  • Customization and Workflow Flexibility

What customers say

Stable Performance and Ease of Use
“I recommend it because of its stable performance, user-friendly experience, and consistent support, fitting well for mid-sized organizations.”
Business-Critical Platform for SMBs
“I find greytHR’s payroll, attendance management, and compliance features provide dependable value, making it essential for our daily operations.”
Strong Payroll and Compliance Automation
“I recommend greytHR for its reliable payroll and statutory compliance, cost-effectiveness, and ease of implementation.”

Renewal intent

Plan to renew 57%
  • Will renew 8
  • Undecided 3
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • Director 60% 5 answers
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6.7/10 Average score from customers not renewing

Top alternatives

Most weighed by GREYTHR customers

Report

Customer Report - Sep 2026 Sep 2026 27 + 0

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