Harri
Harri is a workforce management and employee experience platform focused on the hospitality and service industries, providing tools for hiring, onboarding, scheduling, time & attendance, and employee engagement. The company serves multi-location restaurants, hotels, and other service businesses, monetizing through SaaS subscriptions and related services. Its platform helps operators manage labor compliance, optimize staffing, and improve retention across frontline teams.
- Workforce Management & Scheduling
- HRIS & Core HR
- Applicant Tracking & Recruiting
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2012
- Headquarters
- New York City, United States of America
What 11 Arbolus experts think of Harri
NPS scores are high across respondents, with 33% scoring 9–10 and fewer detractors. Strong renewal intent is observed among high spenders; however, 40% expressed uncertainty ("Not Sure") and 20% stated intent not to renew, primarily in lower spend or pilot/offboarding segments. Most customers are in the More Than 1 Year implementation stage (55%), with users in early or offboarding stages showing lower sentiment.Overall Customer Sentiment: Positive
Who reviewed Harri
- C-Suite 82% (9)
- Director 18% (2)
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Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 3
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Feb 7
- Oct 6
- Apr 7
- May 7
- Jun 7
- Aug 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 12 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 33% 6 answers
- 0% 2 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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