Restaurant365
Restaurant365 provides a cloud-based back-office platform for restaurants that combines accounting, inventory, scheduling, payroll, and operations management in a single system, integrating with POS and banking systems to automate financial and operational workflows. It serves multi-unit restaurant groups, franchises, and independent operators, generating revenue through subscription software and related services.
- Mid-Market & SMB ERP
- Accounting & Bookkeeping Software
- Procurement & Sourcing
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 2011
- Headquarters
- Newport Beach, United States of America
What 22 Arbolus experts think of Restaurant365
NPS scores are predominantly positive, with 58% rating 8 or higher and a mean NPS above average for the sector. Renewal intent is strong among most high- and mid-spend customers, though 14% express uncertainty or indicate intent not to renew. Most customers are in the MoreThan1Year implementation stage, reflecting deep integration and stickiness. Negative sentiment is isolated to offboarding or early stage/pilot users. Key data themes include satisfaction among high spenders and successful multi-year rollouts.Overall Customer Sentiment: Positive
Who reviewed Restaurant365
- C-Suite 73% (16)
- Director 27% (6)
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Sentiment
13 Net Promoter Score, from 22 scored reviews- Promoters 9
- Passives 7
- Detractors 6
Cumulative NPS by month
+1 over 6 months- Jan 6
- Feb 7
- Mar 7
- Jun 7
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 50% 10 answers
- 67% 3 answers
- 8.4/10 Average score from customers who will renew
- 4.5/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
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