RETHINK BEHAVIORAL HEALTH
Rethink Behavioral Health provides cloud-based practice management and clinical tools for behavioral health providers, with a focus on autism and ABA therapy organizations. Its platform offers scheduling, billing, documentation, outcomes tracking, and telehealth capabilities to streamline operations and support clinical quality. The company generates revenue through subscription software and related services sold to clinics, agencies, and health systems.
- Electronic Health Records
- Revenue Cycle Management
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2010
- Headquarters
- New York City, United States of America
What 8 Arbolus experts think of RETHINK BEHAVIORAL HEALTH
NPS distribution is polarized, with three high positive scores (9), two neutrals (7, 6), one moderate (4), and one detractor (0). Renewal intent is only indicated by influencers and is consistently 'NotSure,' highlighting potential churn risk in budget-influencing roles. Stickiness is high, as 88% have used the solution for more than one year. Key themes include strong user commitment but mixed satisfaction from leadership roles regarding ongoing value and investment.Overall Customer Sentiment: Neutral
Who reviewed RETHINK BEHAVIORAL HEALTH
- C-Suite 60% (5)
- Director 20% (2)
- Manager 20% (2)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 2
- Detractors 3
Cumulative NPS by month
-2 over 6 months- Mar 8
- Apr 6
- May 7
- Jun 7
- Aug 6
- Sep 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 5.5/10 Average score from undecided customers
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