Rightmove Tenancy Manager
Rightmove Tenancy Manager is a product offering from Rightmove that provides UK letting agents and landlords with tools to manage the end-to-end tenancy process, including tenant referencing, tenancy progression, and related documentation workflows. It is part of Rightmove’s broader property portal and services platform, generating revenue through subscription and usage-based fees paid by professional property agents and landlords. The solution is focused on streamlining rental transactions and compliance rather than operating as a standalone software company.
- Property Management Software
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 2,100
- Founded
- 2000
- Headquarters
- Milton Keynes, United Kingdom
What 40 Arbolus experts think of Rightmove Tenancy Manager
NPS distribution skews highly positive, with multiple 9s and 10s and only a small number of detractors (NPS 4–6). Renewal intent is strong across mid and high spenders, with only isolated churn signals. Stickiness is reflected in implementation stages; most users are entrenched in >1 year usage, with pilots generating early positive feedback. Experts consistently cite time savings, workflow centralization, and strong integrations as primary themes. Stability, ROI, and rapid deployment are viewed as differentiators. Overall Customer Sentiment: Positive
Who reviewed Rightmove Tenancy Manager
- C-Suite 60% (24)
- Director 28% (11)
- Manager 12% (5)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about Rightmove Tenancy Manager.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
25 Net Promoter Score, from 40 scored reviews- Promoters 17
- Passives 16
- Detractors 7
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 7
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Praised
- Evolving Product Innovation
- Expanding AI and Automation
- Targeting Larger Teams and Enterprises
- Time Savings and Efficiency
Criticised
- Price and Value Sensitivity
- Competitive Automation Solutions
- Product Stability
- Learning Curve for Advanced Features
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 71% 7 answers
- 75% 4 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
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Report
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