RMS Cloud

rmscloud.com · West Perth, Australia

RMS Cloud provides cloud-based property management software for hotels, resorts, serviced apartments, and other accommodation providers, offering tools for reservations, channel management, guest engagement, and operations. The company sells its platform on a subscription basis to hospitality businesses globally, helping them manage inventory, pricing, and front- and back-office workflows. It also integrates with third-party distribution, payment, and guest experience systems to support end-to-end property operations.

  • Property Management Software
  • E-commerce Platforms & Storefronts
Revenue
$30.0M
Employees
250
Founded
1983
Headquarters
West Perth, Australia

What 6 Arbolus experts think of RMS Cloud

6 customers have reviewed RMS Cloud so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed RMS Cloud

Total customers 6 6 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (4)
  • Director 20% (1)
  • Manager 20% (1)
Revenue Leader C-Suite NPS 6 Undecided
Revenue Executive C-Suite NPS 10 Undecided
Operations Manager Not specified NPS 10 Will renew

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • May 8
  • Aug 9
  • May 7
  • Jul 7
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Director 0% 1 answer
  • Not specified 100% 1 answer
  • 10/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 8.5/10 Average score from customers not renewing

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