Roxtra GmbH

roxtra.com · Reutlingen, Germany

Roxtra GmbH develops and sells quality and process management software that helps organizations document, control, and optimize workflows and compliance processes, particularly in regulated industries such as healthcare and manufacturing. Its flagship product roXtra provides modules for document control, process modeling, risk management, and audit support, delivered as on-premise and cloud solutions. The company generates revenue through software licenses, subscriptions, and related services such as implementation and support.

Business Process Management
Document Management & E-signature

Listed in

Revenue: $4.5M
Employees: 35
Founded: 2000
Headquarters: Reutlingen, Germany

What 5 Arbolus experts think of Roxtra GmbH

NPS scores among customers range from 3 (strong detractor) to 8 (moderate promoter), with no scores above 8. Renewal intent is split between 40% Not Sure and 40% No; none report a firm intention to renew. 40% are at the pilot stage, 40% have been live less than a year, and only 20% have experience beyond one year. Key quantitative themes include moderate to low satisfaction, high early-stage usage, and substantial renewal indecision, indicating tepid loyalty and minimal advocacy.Overall Customer Sentiment: Neutral

Who reviewed Roxtra GmbH

Total customers 5 5 current · 0 former

Reviews growth +5 in six months

Seniority of respondents

C-Suite 40% (2)
Director 60% (3)

Operations Manager Director NPS 6 Not renewing Submitted Jun 2026

Data Leader Director NPS 8 Submitted Jun 2026

Finance Analyst C-Suite NPS 8 Undecided Submitted Jun 2026

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Sentiment

-40 Net Promoter Score, from 5 scored reviews

Promoters 0
Passives 3
Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%

Will renew 0
Undecided 2
Not renewing 2

Plan to renew, by seniority

C-Suite 0% 2 answers
Director 0% 2 answers

7.5/10 Average score from undecided customers
4.5/10 Average score from customers not renewing

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