RXNT

rxnt.com · Annapolis, United States of America

RXNT is a healthcare technology company that provides cloud-based practice management, electronic health records, e-prescribing, and medical billing software for physician practices and healthcare organizations. Its platform helps providers manage clinical documentation, prescriptions, scheduling, and revenue cycle workflows in a single integrated system, sold on a subscription basis. RXNT primarily serves small to mid-sized medical practices, billing companies, and healthcare organizations in the United States.

  • Electronic Health Records
  • Revenue Cycle Management
  • Patient Engagement & Telehealth
Revenue
$25.0M
Employees
150
Founded
1999
Headquarters
Annapolis, United States of America

What 13 Arbolus experts think of RXNT

NPS scores range from 7 to 10, with a weighted average of approximately 8.2, reflecting broad customer satisfaction. While most customers are at mature (>1 year) or pilot implementation stages, the dominant renewal intent is 'Not Sure'—notably even among large spenders—indicating hesitation about long-term commitment despite positive experience. Key quantitative themes are high platform satisfaction, industry alignment, but wavering future intent due to possible external or organizational dynamics.Overall Customer Sentiment: Positive

Who reviewed RXNT

Total customers 13 11 current · 2 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 85% (11)
  • Director 15% (2)
Strategy Leader C-Suite NPS 7 Undecided
Strategy Leader C-Suite NPS 8 Undecided
Marketing Leader C-Suite NPS 9

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Sentiment

30 Net Promoter Score, from 13 scored reviews
  • Promoters 4
  • Passives 9
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Jan 7
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 13%
  • Will renew 1
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 14% 7 answers
  • Director 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 7.9/10 Average score from undecided customers

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