Sabre Hospitality Solutions
Sabre Hospitality Solutions, a business unit of Sabre Corporation, provides cloud-based software and distribution technology that helps hotels, resorts, and other lodging providers manage reservations, distribution, pricing, and guest experience across channels. Its platform includes central reservation systems, property and revenue management tools, booking engines, and connectivity to global distribution systems and online travel agencies, sold on a subscription and transaction-fee basis. The company serves independent hotels, global chains, and management companies worldwide.
- IT Consulting & Implementation
- Cloud Infrastructure & Hosting
- Revenue
- $600.0M
- Employees
- 2,000
- Founded
- 2000
- Headquarters
- Southlake, United States of America
What 13 Arbolus experts think of Sabre Hospitality Solutions
Most experts provided high NPS scores (8–10), led by seasoned users and influencers in top global hospitality brands. All high and mid spenders confirmed intent to renew, with only a single low spender being unsure. The vast majority are in advanced implementation stages (more than one year in production), suggesting strong stickiness and value realization. Qualitative themes highlight reliable connectivity, support, improved efficiency, and the platform’s strategic role in business growth. A recurring point of feedback is the positive impact of integration and scalability, offset only by occasional concerns about system speed and manual processes.Overall Customer Sentiment: Positive
Who reviewed Sabre Hospitality Solutions
- C-Suite 77% (10)
- Director 8% (1)
- Manager 15% (2)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Sabre Hospitality Solutions.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 13 scored reviews- Promoters 6
- Passives 5
- Detractors 2
Cumulative NPS by month
+2 over 5 months- May 6
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Praised
- Improved User Experience and Reporting
- AI-Enabled Automation
- Scalability and Technology Growth
- Operational Efficiency and Automation
Criticised
- Switch Triggers
- AI and Competing Automation Solutions
- Pricing and Integration Competitiveness
- System Performance Under Load
What customers say
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 100% 4 answers
- 0% 1 answer
- 7.5/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
Top alternatives
Most weighed by Sabre Hospitality Solutions customers
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