Rydoo N.V.
Rydoo is a SaaS company that provides a cloud-based travel and expense management platform for businesses, enabling employees to capture and submit expenses via web and mobile apps while giving finance teams tools for policy control, approvals, and real-time spend visibility. It serves mid-sized and large enterprises globally and generates revenue through subscription fees for its software and related services.
- Expense Management
- Spend Management
- Revenue
- $25.0M
- Employees
- 200
- Founded
- 2013
- Headquarters
- Mechelen-aan-de-Maas, Belgium
What 30 Arbolus experts think of Rydoo N.V.
NPS scores indicate a moderately positive to strong sentiment, with 35% scoring 9–10 and several in the 6–8 range, reflecting satisfaction with automation and integration. Renewal intent is mixed, with approximately 60% expressing intent to renew, 20% likely to switch or undecided, and the remainder unsure. Implementation stickiness is high among longer-tenured users. Key expert themes are automation, ease of use, and efficient expense workflows, while concerns involve limited product evolution and potential price increases.Overall Customer Sentiment: Positive
Who reviewed Rydoo N.V.
- C-Suite 62% (19)
- Director 24% (7)
- Manager 14% (4)
Employer names and spend open in the full report, along with the other 27 customers.
Everything 30 customers told us about Rydoo N.V..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
13 Net Promoter Score, from 30 scored reviews- Promoters 13
- Passives 8
- Detractors 9
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Flexible Governance and User Customization
- Seamless ERP and Travel Integration
- Operational Efficiency and Simplified Functionality
- Integrated Travel Management
Criticised
- Price Sensitivity
- No Integrated Travel Module
- Limited Product Evolution
- Budget Constraints and Churn Risk
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 73% 11 answers
- 75% 4 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Rydoo N.V. customers
Report
More in Workplace & Productivity and ERP Software
Other companies in both categories with a customer report.
For people who use Rydoo N.V.
Do you use Rydoo N.V. at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 30 customers of Rydoo N.V. have already contributed
Takes a few minutes. Your identity stays anonymous.