Sabre Airline Solutions
Sabre Airline Solutions is a business unit of Sabre Corporation that provides software and technology platforms for airlines and airport operators, including reservations, inventory, departure control, revenue management, and operations systems. It serves full-service and low-cost carriers, regional airlines, and other travel industry participants worldwide, generating revenue through software licensing, SaaS subscriptions, and related professional services. Its products help airlines manage commercial planning, retailing, customer experience, and operational performance at scale.
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Transportation & Fleet Management
- Revenue
- $2.0B
- Employees
- 6,000
- Founded
- 1960
- Headquarters
- Southlake, United States of America
What 54 Arbolus experts think of Sabre Airline Solutions
NPS distribution ranges from 5 to 10 with an average NPS in the strong positive territory, particularly among airline operational leaders. Renewal intent is high among core airline customers (>70%), with stickiness greatest among high-value airline segments. Key sentiment drivers include system reliability, breadth of product suite, commercial fit, and long-term vendor relationships. Weaknesses cited include legacy UX, cost, and modest pace of innovation. Overall Customer Sentiment: Positive
Who reviewed Sabre Airline Solutions
- C-Suite 74% (40)
- Director 19% (10)
- Manager 7% (4)
Employer names and spend open in the full report, along with the other 51 customers.
Everything 54 customers told us about Sabre Airline Solutions.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
24 Net Promoter Score, from 54 scored reviews- Promoters 19
- Passives 29
- Detractors 6
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Praised
- Improved Integration and API Ecosystem
- Expansion to Hospitality and Long-Stay Packages
- AI and Advanced Analytics
- Relationship and Global Support
Criticised
- Limited Modern Features and Slow Innovation
- Cost Sensitivity for Smaller Operators
- Legacy User Experience and Interface
- Lack of Modern Features and Integration
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 60% 20 answers
- 50% 6 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
Top alternatives
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