RIB Software
RIB Software is a construction technology company that develops cloud and on-premise software for planning, costing, and managing building and infrastructure projects, serving contractors, developers, engineers, and public-sector owners. Its flagship iTWO/MTWO platforms integrate 5D BIM, estimating, procurement, and project controls to improve cost transparency and collaboration across the construction lifecycle. The company generates revenue through software licenses, SaaS subscriptions, and related implementation and support services.
- Construction Project Management
- Enterprise ERP
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 2,500
- Founded
- 1961
- Headquarters
- Stuttgart Feuerbach, Germany
What 12 Arbolus experts think of RIB Software
NPS ratings range from 4 to 10, with the majority (70%) at 8 or above, indicating generally high satisfaction among mid-tenured and long-term customers. Renewal intent is positive in over 80% of responses (Yes), particularly among Influencers and high spenders, with only isolated uncertainty among Users. Stickiness is strongest (90%) in customers with more than one year of implementation, supporting enduring platform dependence. Key themes are continual adoption, deep integration, and positive renewal outlooks. Overall Customer Sentiment: Positive
Who reviewed RIB Software
- C-Suite 42% (5)
- Director 42% (5)
- Manager 17% (2)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Dec 7
- Jan 8
- Feb 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 89%Plan to renew, by seniority
- 80% 5 answers
- 100% 3 answers
- 100% 1 answer
- 7.9/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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