HealthStream
HealthStream is a healthcare workforce development and compliance technology company that provides SaaS-based learning, credentialing, scheduling, and performance management solutions to hospitals and other healthcare organizations. Its platform helps providers train staff, manage clinical competencies, maintain regulatory compliance, and improve patient safety and outcomes. The company generates revenue primarily through subscription software, content licensing, and related professional services sold to healthcare enterprises.
- Learning Management
- IT Consulting & Implementation
- Revenue
- $290.0M
- Employees
- 1,200
- Founded
- 1990
- Headquarters
- Nashville, United States of America
What 23 Arbolus experts think of HealthStream
NPS scores from participating experts are strongly positive, with the majority reporting scores of 8+, including several 10s. Renewal intentions are also favorable, particularly among mid and high spenders, with only a minor share unsure. Stickiness is high, with most users reporting implementation of more than one year. Key themes in expert feedback highlight reliability in compliance and credential management, strong support for ongoing education, and minor concerns around user interface and content personalization.Overall Customer Sentiment: Positive
Who reviewed HealthStream
- C-Suite 63% (14)
- Director 16% (4)
- Manager 21% (5)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about HealthStream.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
43 Net Promoter Score, from 23 scored reviews- Promoters 13
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 43 across 3 companies.
Praised
- Supports Professional Development
- Reliable Compliance Management
- Automated Tracking and Monitoring
- Improved Integration and Reporting
Criticised
- Efficiency and Workflow Concerns
- Switching for Better Integration
- AI-Driven Competition
- Cumbersome Navigation
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Top alternatives
Most weighed by HealthStream customers
Report
More in Workplace & Productivity and Security & Compliance
Other companies in both categories with a customer report.
For people who use HealthStream
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