Arbolus Intelligence

HRONE

hrone.cloud · Ahmedabad, India

HRONE is a cloud-based human resources management platform that provides organizations with tools for core HR, payroll, attendance, leave, performance management, and employee self-service. The company serves businesses looking to digitize and automate HR processes through a unified web and mobile solution, typically monetizing via subscription-based SaaS licensing.

  • HRIS & Core HR
  • Payroll
Listed in
Revenue
$2.5M
Employees
120
Founded
2016
Headquarters
Ahmedabad, India

What 13 Arbolus experts think of HRONE

NPS distribution is strong, with 54% (7/13) scoring 8+ and several scores of 9 or above; only two NPS responses are below 6. Renewal intent is positive in 46% of experts, but 31% are not sure and 15% have indicated churn. Most customers are either in advanced stages of adoption (over one year) or are onboarding new workflows. Key positive themes are workflow automation, support quality, and reporting insights, while main concerns include limited customization and churn risks among some large spenders.Overall Customer Sentiment: Positive

Who reviewed HRONE

Total customers 13 11 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 77% (10)
  • Director 23% (3)
Executive C-Suite NPS 5 Not renewing Submitted Jul 2026
Strategy Leader Director NPS 8 Undecided Submitted Jul 2025
Operations Leader C-Suite NPS 8 Will renew Submitted Jul 2025

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about HRONE.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

7 Net Promoter Score, from 13 scored reviews
  • Promoters 4
  • Passives 6
  • Detractors 3

Cumulative NPS by month

-1 over 6 months
  • Jun 9
  • Jul 8
  • Mar 8
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.

Praised

  • Expand Adoption Across Teams
  • Greater Workflow Coverage
  • Drive AI and Predictive Insights
  • Scalability and Support Experience

Criticised

  • AI-Native Competitor Threats
  • Churn Risk From Pricing Pressure
  • Switching If Value Drops
  • Manual Workarounds for Gaps

What customers say

Scalability and Support Experience
“The implementation and support have been positive, which made adoption easier and gave us confidence in scaling the solution.”
Reliable and Easy to Use
“I recommend this tool because it is reliable, easy to use, and delivers clear value in daily operations.”
Workflow Automation and Efficiency
“Using this tool has allowed us to automate repetitive approvals, cut turnaround time, and minimize manual follow-ups for better productivity.”

Renewal intent

Plan to renew 45%
  • Will renew 5
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • Director 0% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

Top alternatives

Most weighed by HRONE customers

Report

Customer Report - Sep 2026 Sep 2026 13 + 1

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For people who use HRONE

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