HRworks GmbH

hrworks.de · Germany

HRworks GmbH provides cloud-based human resources software for small and mid-sized companies, offering modules for personnel administration, time tracking, travel expense management, and related HR processes. The platform helps employers digitize and centralize HR workflows to improve compliance and efficiency. HRworks generates revenue through subscription fees for its SaaS HR solution and related services.

  • HRIS & Core HR
  • Expense Management
Revenue
$15.0M
Employees
150
Founded
1998
Headquarters
Germany

What 15 Arbolus experts think of HRworks GmbH

NPS distribution is mixed, with scores from 4 to 10, showing a balance between promoters and detractors. 58% are likely to renew, while 25% are not sure about renewal. Most customers are in the More Than 1 Year implementation stage, indicating product stickiness. Key quantitative themes are strong adoption, high stickiness, and moderate satisfaction influenced by cost and integration perceptions.Overall Customer Sentiment: Neutral to Slightly Positive

Who reviewed HRworks GmbH

Total customers 15 12 current · 3 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (10)
  • Director 33% (5)
Finance Leader C-Suite NPS 10 Not renewing
Revenue Leader Director NPS 6 Undecided
Not specified C-Suite NPS 7 Will renew

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Sentiment

-20 Net Promoter Score, from 15 scored reviews
  • Promoters 3
  • Passives 6
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Dec 7
  • Jul 7
  • Oct 7
  • Feb 8
  • Jun 8
  • Aug 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 64%
  • Will renew 7
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 71% 7 answers
  • Director 50% 4 answers
  • 7.1/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

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