Ingentis Softwareentwicklung GmbH
Ingentis Softwareentwicklung GmbH develops HR and organizational charting software that helps enterprises visualize, analyze, and manage organizational structures and HR data, typically integrated with leading HR and ERP systems. Its products are sold on a license and subscription basis to mid-sized and large organizations globally, often via direct sales and technology partnerships.
- HRIS & Core HR
- Business Intelligence & Dashboards
- Revenue
- $9.0M
- Employees
- 80
- Founded
- 1997
- Headquarters
- Erlangen, Germany
What 15 Arbolus experts think of Ingentis Softwareentwicklung GmbH
The NPS distribution is weighted heavily toward promoters with 30% NPS at 9-10, 50% at 7-8, and no major detractors. The vast majority have renewal intent or positive renewal likelihood, with only one indicating definite non-renewal. Stickiness is high, as most implementations are less than one year old or in pilot, yet users still rate satisfaction highly. Experts cite integration depth, scenario modeling, and time-saving automation as repeated themes driving strong sentiment. Implementation effort and learning curve are the primary cautionary notes. Overall Customer Sentiment: Positive
Who reviewed Ingentis Softwareentwicklung GmbH
- C-Suite 71% (11)
- Director 21% (3)
- Manager 7% (1)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Ingentis Softwareentwicklung GmbH.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 15 scored reviews- Promoters 6
- Passives 8
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 35 across 2 companies.
Praised
- Enterprise Reorganization Focus
- Scaling Advanced Modules
- Native AI Scenario Advisors
- Unmatched Data Integration
Criticised
- Significant Pricing Pressure
- Failure to Scale with HRIS Complexity
- AI-Enhanced Competitor Displacement
- Steep Administrator Learning Curve
What customers say
Renewal intent
Plan to renew 73%Plan to renew, by seniority
- 78% 9 answers
- 50% 2 answers
- 8.4/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
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