Insight Global
Insight Global is a staffing and talent solutions firm that provides temporary, contract-to-hire, and direct placement recruiting services across IT, accounting and finance, engineering, and professional roles. The company serves enterprises and mid-market clients in a wide range of industries in North America and the UK, generating revenue through placement fees and ongoing staffing contracts. It also offers managed services and outsourced project-based workforce solutions.
- IT Staffing & Talent Services
- Revenue
- $4.5B
- Employees
- 6,000
- Founded
- 2001
- Headquarters
- Atlanta, United States of America
What 16 Arbolus experts think of Insight Global
NPS scores for Insight Global cluster primarily around 6 to 9, indicating moderately positive sentiment. 42% of customers indicate a clear intention to renew, while the remaining majority either have unspecified or uncertain renewal intent. Implementation stage data shows that over 60% have used services for more than one year, which correlates with stronger stickiness and higher NPS. Sentiment is strongest among Influencers at high-spending companies.Overall Customer Sentiment: Positive
Who reviewed Insight Global
- C-Suite 75% (12)
- Director 6% (1)
- Manager 19% (3)
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Sentiment
-12 Net Promoter Score, from 16 scored reviews- Promoters 3
- Passives 8
- Detractors 5
Cumulative NPS by month
+0 over 4 months- Oct 7
- Dec 7
- Jan 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 36% 11 answers
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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